Customer Care
EU Right of Withdrawal
If you shop with us from the EU / EEA, you may have a legal right to withdraw from your purchase within 14 days of receiving your order, without giving a reason — subject to applicable exceptions (for example, sealed goods opened after delivery where hygiene prevents return).
To start a withdrawal or return, contact us via the Contact page with your order number. Also see our Returns policy for how returns are handled in practice.
This page is general information and not legal advice. Your statutory rights are not affected.
